Often, the phone will ring here at A.R. Sauro WaterCare and the caller is a new homeowner who has purchased a home with well water. The seller, in most cases is responsible for having the well water tested before a real estate transaction can be completed in New Jersey, and the buyer just assumes that all is well with the water. But, sometimes all is not well and the residents of the home are confused about the equipment that exists in their basement.
Most of the time, they just take it for granted that the water treatment system is doing what it's supposed to do and since it's hidden away in the basement, it's often forgotten or overlooked until the homeowners notice that "something isn't quite right with the water".
We hear all kinds of complaints and issues about water such as, "I'm getting green stains on my fixtures", or "my pipes are leaking", or "I'm getting rust stains on my laundry", or "I can't get a lather when using soap". Another common complaint is that the water has an unpleasant taste or odor.
The main reason why these issues occur is because the existing equipment may have been a "quick fix", installed so that the water test results would come back within the proper parameters at the time of the sale.
The most common type of water treatment equipment needed for well water in the South Jersey region consists of several components; an acid neutralizer to raise the pH, a water softener (conditioner) to remove iron, manganese and gross alpha (radium), and a reverse osmosis drinking water system to remove nitrates. Sometime a whole house nitrate system is installed that looks very similar to a softener, but the latter is considered an outmoded type of system. Since nitrates are only a drinking water issue it is impractical to treat the whole house when only a kitchen point of use system is needed.
So if you're confused about all those tanks in your basement, remember to first look to see where the well water storage tank is. Next, see if you have a tall cylinder (typically 10" X 40"), followed by another 10" X 40" cylinder that has a tube that connects to a salt keeper (a shorter container that looks like a trash can). These two systems (that consist of three pieces), are a neutralizer and softener. If you have three tall cylinders and two salt keepers, then you have a whole house nitrate system as well. You'll know if you have a reverse osmosis system because there will be an extra faucet or tap at your kitchen sink.
We at A.R. Sauro WaterCare want to take the confusion out of treating your water. When you contact us, we will ask the right questions, test your water before and after your system and make the necessary recommendations to either repair, service or replace your water treatment equipment. We pride ourselves in doing it the right way the first time and we always avoid the "quick fix".
When you become our client, you can be assured that you are getting the best water treatment equipment for the money. That's our promise. Our knowledgeable team will take the confusion out of understanding your equipment and will make sure you have great water for your family's health and comfort.
Susan Sauro, General Manager
A.R. Sauro WaterCare, Inc.